1. Step 1: Do You Qualify?

  2. Step 2: 5 Minute Hearing Test

  3. Step 3: Choose Device

  4. Step 4: Complete Form

  5. Thank You

Do you (or someone you know) qualify for a FREE phone?

Let's find out! Please answer the following questions

Yes No -- Please choose one --DeafDeaf-Blind (dual sensory impaired)Hard of HearingSpeech Impaired or having a speech impairment -- Please choose one --EnglishASL/Signed Language -- Please choose one --Landline OnlyCellphone onlyBoth landline and Cell PhoneVideophone - SorensonVideophone - ZVRS

5 Minute Hearing Test

-- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always -- Please choose one --NeverOccasionallyHalf the timeAlmost Always


Total Points: 0

Note: If you scored 10 or more points, you should have your hearing tested

-- Please choose one --Clarity Desktop Duo Amplified Telephone with Expansion HandsetClarity Caption Telephone (XLC8GLT Deluxe)XLC8 Combo Pack (XLC8 & XLCGo)XLC8 Combo Pack (XLC8 & XLCGo) with Extra HandsetXLC8 Cordless Amplified PhoneXLC8 Cordless Amplified Phone with Extra HandsetXLCGo Smart Phone AmplifierALTO PLUS Corded Amplified PhoneSA-40 Smart Phone AmplifierXLC7BT Cordless Amplified TelephoneAlto Amplified TelephoneCSC500 Amplified TelephoneCSC600 UltraClear Amplifying SpeakerphoneHD-40S Speech Amplified TelephoneCR200 Audio and Visual RingerTR75 Visual Ringer425 TTY4400 TTYCapTel 840 PlusBoom Mic Headset AmplifierIn-line Headset AmplifierEarBud Headset AmplifierUA-50 In-Line AmplifierSquareGlow Flasher NoYes NoYes -- Please choose one --EnglishASL/Signed Language -- Please choose one --DeafDeaf-Blind (dual sensory impaired)Hard of HearingSpeech Impaired or having a speech impairment
In the box below, please enter the primary Email Address you would like to use for your application. This can be your email or the email of a person assisting you with the application process (e.g. family member). This email will be used for important updates during the application process, including requesting additional action and/or information from you. Be sure to periodically check your email, including SPAM/Junk folders, for any emails from outreach@ftri.org.
-- Please choose one --Friend / FamilyOtherDigital Ad / Social Media / Internet / FacebookDoctor / Hearing Aid Provider / Medical StaffFTRI Event / FTRI PresentationFTRI Website / RDC WebsiteNewspaper Ad / Direct Mail Ad / FTRI Flyer / CouponTV / Streaming Video Ad NoYes Florida Driver's LicenseVoter IDState ID
IMPORTANT

Please re-check your email address above, to make sure you entered correctly. You will be receiving a confirmation receipt via email if your application is approved. For security and privacy, you cannot make changes after you submit this application. If you need to update your email after submission, you must contact our customer care department by phone or use our instant chat feature to request the change.


Thank You for Your Request

Required Supporting Documentation

Upload your files:

  • You cannot upload files larger than 5MB
  • File formats accepted: jpg, jpeg, pdf, gif, tiff and tif

* Proof of Residency

Power of Attorney/Guardianship Documentation

Submit Documents

 

Once you upload your document(s), your request will be sent to FTRI in Tallahassee.

A specialist from our office may contact you to complete any missing information from your application. We will be calling from an 850 area code.

During the call, we may ask you for:

  • Your FL Driver's License Number (or information about other ID options)
  • A few questions about your hearing loss
  • How you learned about the FTRI phone program

After your application has been approved, our office will begin the process of shipping the equipment. Please allow up to three weeks for delivery.

If you need to reach FTRI, please email: customercare@ftri.org, or call 800-222-3448 (voice) or 1-850-583-6974 (video phone for sign language).

Continue

Welcome to the FTRI Equipment Program Application

Here's what you will need to complete the process online:

  • • Your basic information, including your address (and shipping address), and alternate contact person's name and information.
  • • A Photo or a Scan of one of the following (to show proof of residency):
    • ◦ Driver's License
    • ◦ State ID
    • ◦ Voter ID

It's easy to apply, in Four Steps:

  • • Answer four qualifying questions about Florida residency, and communication needs.
  • • Answer the Five Minute Hearing Test questions, to determine your level of hearing loss.
  • • Choose the equipment you would like to receive.
  • • Complete the application form.

Once you click on the "Get My Free Phone" button at the bottom of the Step 4 Application Form page, you'll be taken to the Thank You page, where you can upload your documents.

Person smiling while talking on telephone

Ready to Apply?